Are there consumer protections that cover the use of automated telephone systems?

Yes, there are consumer protections that cover the use of automated telephone systems in Hawaii. The Hawaii Automated Telephone Service Regulatory Act of 2004 aims to protect consumers from unfair and deceptive practices involving the use of voice mail, answering machines, and other automated telephone services. Under this Act, businesses must provide consumers with notice of all charges and fees related to the use of automated systems and must obtain consumer consent before charging for automated telephone services. Businesses are also required to provide consumers with clear instructions on how to avoid being charged for automated services. Additionally, businesses must provide consumers with accurate information regarding their rights and their ability to dispute charges. These protections ensure that consumers are not unfairly charged for automated services and are aware of their options so that they can make an informed decision regarding automated telephone systems.

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Are there consumer protections that cover the use of automated telephone systems?

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