What kind of consumer protections exist for travel services?

In Delaware, consumers have a number of protections when it comes to travel services. The Delaware Department of Justice, through the Consumer Protection Unit, offers protection to consumers through the Delaware Travel Regulations. These regulations provide specific protections for consumers who purchase travel services in the state. The regulations stipulate that any travel services offered in Delaware must meet basic consumer protection standards. This includes providing accurate and truthful information about the services, offering a full refund when services are cancelled or substantially changed, and providing a written contract with detailed information on the price, services, cancellation policies, and other details. In addition, travel services are responsible for providing the consumer with written confirmation of reservations, informing the consumer of flight delays, and offering refunds when cancellations are necessary due to the fault of the travel service provider. The Delaware Department of Justice also enforces the Delaware Home Solicitation Act, which provides additional protections to consumers. This law requires travel services to provide advance written disclosure of all terms and conditions before any services are provided or purchased, and requires a three-day cooling-off period after the consumer signs the contract. If the consumer decides to cancel the travel service within the three-day period, they may do so without penalty. Therefore, Delaware’s consumer laws provide a number of protections for consumers who use travel services in the state. Consumers should make sure that they read and understand the travel services’ policies and contracts before purchasing anything, and should contact the Delaware Department of Justice with any questions or complaints they may have.

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What kind of consumer protections exist for travel services?

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