Are there consumer protections in place for the purchase of digital media?

Yes, there are consumer protections in place for the purchase of digital media in Texas. All digital media products sold in Texas must include an accompanying physical or digital invoice, or proof of purchase, such as a sales receipt, that clearly describes the content and details the purchase agreement. Texas laws also prohibit the sale of digital media to minors without written parental consent. This means that if the seller of digital media is aware that the purchaser is under 18 years of age, they must obtain written consent from the parent or guardian before selling the product. Texas consumer laws also provide protection for people who purchase digital media that is faulty or not-as-described. If a product is faulty, the consumer is entitled to return the product and obtain a full refund. If a product is not-as-described, the consumer may still be able to return the product and get a partial refund, at the discretion of the seller. Conversely, if the consumer is found to have breached the purchase agreement, the seller may be entitled to recover their losses. In addition, Texas laws also prevent companies from making false, misleading, or deceptive advertising claims about digital media products. Therefore, if a company has made a false or misleading statement about a digital product, the consumer is entitled to pursue legal action against the company.

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