What consumer protections exist in the cable, satellite, and streaming TV industries?
In New Hampshire, cable, satellite, and streaming TV industries are all subject to consumer protection laws. These laws help protect consumers from unfair or deceptive practices from providers. The New Hampshire Consumer Protection Act is the main law that protects consumers. It prohibits businesses from using unfair or deceptive practices in the sale of goods or services. This means that providers cannot make false or misleading claims about their services, and they must honor their agreements with customers. The Federal Communications Commission (FCC) also has protections in place for consumers. Companies must provide detailed information to consumers about their services, including what is included in the package, price, and other terms. This gives consumers the chance to make informed decisions before signing up for service. In addition, the FCC enforces rules to protect consumers from hidden fees and other unfair practices. A company cannot charge a customer for a service that they did not agree to or require them to pay for a service they never had. Finally, the FCC requires cable, satellite, and streaming TV providers to give customers access to customer service and technical support. This means that if a customer is having trouble with their service, they can get help from the provider. As long as consumers follow the law, they should be able to find a provider that meets their needs while still protecting their rights.
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