What is the process for resolving disputes between condo owners and an association?

The process for resolving disputes between condo owners and an association in Delaware is outlined in the Delaware Condominium Act. The Act provides that condo owners must first send a written complaint to the association detailing the issue. The complaint must include the name of the complainant, the name and address of the association, and a comprehensive description of the dispute. Once the complaint has been received, the association is required to respond in writing within ten days of receipt. The response should include the steps the association will take to address the issue. If the complaint is not resolved within 30 days from the date of the written response, the complainant may then file a request for mediation. The request for mediation must be made to the Commissioner of Bankruptcy within the state of Delaware. The Commissioner will then appoint a mediator to hear both parties and make a recommendation as to how the issue should be resolved. The cost of mediation is split equally between the condo owner and the association. The parties are required to abide by the recommendations made by the mediator. However, if either party does not accept the recommendations, then they can proceed to file a lawsuit against the other party in the local court. This is a legal process that requires the expertise of a qualified lawyer. In conclusion, condo owners and associations in Delaware should work together to resolve any disputes that may arise in the best interests of both parties. If parties are unable to come to an agreement, then the Delaware Condominium Act outlines a procedure for mediation to reach a resolution.

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