What is the process for resolving disputes between condo owners and an association?

For condo owners and associations in Texas, there are several steps to resolving disputes. First, the condo owner should contact the association board to address their concerns. The association board is responsible for handling issues between condo owners and must provide a timely response. If the issue is not resolved, the condo owner should contact the Texas Department of Housing and Community Affairs for assistance. The department may review the matter and provide additional resources and advice to help resolve the dispute. If the dispute is still not resolved, the condo owner may file a formal complaint with the Texas Real Estate Commission. The commission will assign an investigator to look into the matter, and a hearing may be scheduled. During the hearing, both the condo owner and the association will present their case, and the commission will make a ruling. The condo owner may also seek advice from a real estate attorney. The attorney can help the condo owner understand their rights regarding the dispute and what their options are to pursue a resolution. No matter what, it is important for condo owners and associations to work together to try to resolve the dispute. This may involve mediation or arbitration. Through mediation, both sides are able to come to an agreement on the issue, and arbitration allows the dispute to be settled by an impartial third-party. By working together to find a solution, a resolution can be reached faster and more efficiently.

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