What is the process for filing a complaint with the condo association?

In Delaware, filing a complaint with a condo association can be a multi-step process. To begin, it is best to contact the condo association directly and discuss the issue directly with board members and with the management company that the association has hired. If the issue isn’t resolved, it is then recommend to submit a written complaint. This should be addressed to the condo association’s board of directors, and should include all relevant information surrounding the issue at hand. Delaware’s condo law requires the board to respond within 30 days of receiving the complaint. In the event that the board fails to respond within the 30 days or the complaint is not satisfactorily resolved, the next step is to bring an action to court. This action can be initiated by filing a complaint with the Delaware Office of the Secretary of State. Additionally, Delaware condo law requires that the condo association provide all owners with notice of the filing of a complaint, including the complaint itself and all responses. Finally, any damages awarded through the court action will be paid by the condo association. It is important to note that condo associations in Delaware are prohibited from retaliating against those who file complaints. This means that owners cannot be penalized or have their rights as owners restricted in any way for filing a complaint.

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What is the process for filing a complaint with the condo association?

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