What is the process for filing a complaint with the condo association?
If you have a problem with the way your condo association is running, you can file a complaint. Filing a complaint is a fairly simple process, and it’s a good way to ensure that your concerns get addressed. In New Jersey, filing a complaint with the condo association involves the following steps: 1.Write up your complaint in writing. Include a description of the problem, any relevant documents and dates related to the issue, and any other relevant information. 2.Send your complaint either by certified mail or regular mail to the condo association’s management company or the condo board. 3.Keep a copy of your complaint and mailing receipt. 4.The condo board is required by New Jersey law to respond within 10 days. 5.When the association responds, keep copies of their response and any other follow-up communication. 6.If you are still dissatisfied with the response, you can file a complaint with the Office of the Commissioner of Banking and Insurance in New Jersey. You can find their contact information online. 7.They will investigate your complaint and work with the association to resolve the issue. Filing a complaint with the condo association isn’t necessarily an easy process, but it allows you to express your grievances and work towards a solution. It’s a good way to hold your condo association accountable and ensure that your rights as a condo owner are being respected.
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