What is the process for filing a complaint with the condo association?

Filing a complaint with a condo association in South Carolina is an important step to take if you feel you have been wronged by the association. The process of filing a complaint is relatively straightforward, but certain steps should be taken to ensure that the complaint is properly handled. First, you should contact the condo association’s board of directors in writing and provide a full explanation of the issue. Make sure to include all relevant information, such as dates, witnesses, and any supporting evidence. The board should respond to your complaint within a reasonable amount of time, typically within thirty days. If after thirty days you do not receive a response, or if you are still unsatisfied with the association’s response, you may consider filing a formal complaint with the South Carolina Real Estate Commission. The Commission will then forward the complaint to the association and direct them to take appropriate action. You should also be aware that any disputes between you and a condo association must be resolved through mediation or arbitration. Mediation is a less formal process than arbitration, which can be expensive. It is important to consider the costs associated with arbitration before pursuing this option. It is also a good idea to seek the advice of a lawyer when filing a complaint with a condo association. An experienced attorney can guide you through the process and advise you on the best course of action. This will ensure that your complaint is handled properly and that your rights are protected.

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