What is the process for resolving conflicts between condo owners and the association?

Resolving conflicts between condo owners and their association in California is fairly straightforward. The first step a condo owner should take is to file a formal complaint with the association in writing. A written complaint should include all the facts about the issue at hand and must be signed by the complainant. If the complaint is accepted, the association must send a written response within 30 days of receipt. The association will likely attempt to resolve the dispute through a meeting between both parties. If the dispute is not resolved to the satisfaction of both parties during the meeting, the next step would be to take the complaint to mediation. The condo owner can submit a request to the association for mediation, which the association must respond to within 14 days. If the parties are still unable to reach an agreement at mediation, the final step is arbitration. The condo owner can submit a request in writing to the association for arbitration, and once accepted, both parties will select a neutral arbitrator. The arbitrator will review both arguments and make a final decision. This decision is legally binding and enforceable by a court of law. In conclusion, the process for resolving conflicts between condo owners and their association in California involves filing a formal written complaint, attempting to resolve the dispute in a meeting, requesting mediation, and finally arbitration if all other methods fail.

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What is the process for resolving conflicts between condo owners and the association?

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