Can I file a complaint against the condo association if I feel they are not following the rules?

Yes, you can file a complaint against the condo association if you feel they are not following the rules in Massachusetts. According to the Massachusetts Condominium Act, a unit owner may file a complaint against the condo association for any violation of the Act or the condo’s governing documents. To do so, the unit owner must first notify the condo association in writing of their complaint, and the association must respond in writing within 30 days. If the condo association does not respond or fails to take action within 30 days, the unit owner can file a complaint with the Massachusetts Attorney General’s Office. The Attorney General’s Office will investigate the claim and determine if the condo association violated the Act or the governing documents, and if so, they can direct the condo association to take corrective action. If the condo association fails to comply, the Attorney General’s Office can impose fines or even suspend certain rights of the association. It is important to note that filing a complaint should be done as a last resort after other attempts at resolving the issue have been exhausted.

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