What legal rights do I have on a cruise ship?

As a passenger on a cruise ship, you have certain rights that are protected by law. In North Dakota, these laws are outlined in the North Dakota Century Code, Chapter 29-11. Cruise ship passengers have the right to be protected from physical injury or psychological harm. Cruise lines are required to post the International Safety Management Code on board the ship, which outlines the safety standards they must follow while at sea. Additionally, the cruise line must abide by state and federal laws and regulations which protect passengers’ rights. Cruise ship passengers have the right to be treated with respect and to have their complaints heard and addressed. Cruise lines will typically have a 24-hour customer service line that passengers can contact with any issues or concerns. Additionally, the cruise line must provide unbiased, prompt, and accurate information about their policies and procedures. Passengers on a cruise ship also have the right to expect accurate cost information and must be provided a written agreement prior to a voyage that outlines all costs. Furthermore, cruise lines must follow all applicable laws regarding accessibility and safety of passengers with disabilities. Lastly, passengers on a cruise ship have the right to seek redress in the event of a cruise ship accident. Cruise lines must provide safety instruction and are liable for providing a safe environment. If a passenger is injured due to a cruise ship accident, they are eligible to receive financial compensation from the cruise line. In conclusion, as a passenger on a cruise ship, you have the legal right to be protected from physical or psychological harm, to have your complaints heard, to receive accurate cost information, to be provided basic safety and accessibility directives, and to be compensated for any injuries or damages caused by a cruise ship accident.

What legal rights do I have on a cruise ship?

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