What is the legal framework for protecting personal information?

In Massachusetts, the legal framework for protecting personal information is based around the Massachusetts Data Security Law, which was created in 2010. The law requires organizations to protect the personal information they handle, as defined by the law. Specifically, the law requires organizations to create, maintain, and enforce an information security program which must include written policies and procedures which protect the confidentiality, integrity, and availability of personal information. The law also requires organizations to take reasonable steps to select and retain third-party service providers who are capable of maintaining appropriate safeguards for personal information. Organizations must also take certain steps to protect various types of personal information, which includes names, addresses, Social Security numbers, credit and debit card numbers, and financial account numbers. These steps include encrypting or redacting personal information in transit and at rest, limiting access to personal information to those with a need to know, conducting periodic risk assessments, monitoring access to personal information, and disposing of personal information securely. In addition, the law requires organizations to notify consumers if their personal information is compromised. This notification must be in writing and include specific information such as a description of the incident and the types of personal information that were involved. Organizations must also report any data breaches to the Attorney General of Massachusetts, as well as to any affected individuals if required by law. Overall, the legal framework for protecting personal information in Massachusetts ensures that organizations handle personal information securely and responsibly, and that consumers are notified if their data is compromised.

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