How can debtors protect themselves from debt collection agencies?

In North Carolina, debtors can protect themselves from debt collection agencies by familiarizing themselves with their rights as written in the Fair Debt Collection Practices Act (FDCPA). The FDCPA is a federal law that protects debtors from abusive practices by debt collectors. Debtors should also know that debt collectors are not permitted to contact them outside of normal, reasonable hours, which starts at 8 a.m. and ends at 9 p.m. They also are not allowed to contact debtors without explicit permission to do so. Debtors have the right to file a complaint with the Federal Trade Commission if they believe their rights have been violated. Debtors should also keep written records of all communications with debt collectors. This includes all verbal and written conversations. By documenting conversations and keeping accurate records, debtors can prove that they were not in violation of any of their obligations and can further protect themselves from any illegal practices of debt collectors. Debtors should also be aware of their rights with regard to interest rates and fees. In North Carolina, creditors cannot charge interest rates higher than the rate set by the state. Furthermore, debtors are not obligated to pay fees that are not explicitly stated in the contract. Finally, debtors should remember that they have the right to negotiate a payment plan or settlement with the creditor or debt collector. If a debtor believes that they cannot pay off the debt in full, they can negotiate a payment plan or settlement with the creditor or debt collector. This can help reduce the total amount owed and make it more manageable for debtors.

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