Can a debt collector refuse to work with me to create a payment plan?

Yes, a debt collector can refuse to work with you to create a payment plan in North Carolina. Debt collectors can decline your request for a payment plan for a variety of reasons. For example, if you owe a significant amount of money or the debt is too old, the collector may not be willing to create a payment plan. Additionally, the debt collector is not obligated to be reasonable or to treat you fairly. The only way to ensure that a collector will come to an agreement with you is by offering an agreed-upon amount that meets their demands. In North Carolina, debt collectors are not required to allow you to pay off a debt over a certain period of time. You may offer to pay the debt in full, with a lump sum payment, but the debt collector still has the right to deny your offer. The most important thing to remember is that even if a debt collector refuses to create a payment plan with you, the collector is not allowed to harass or threaten you. The Federal Trade Commission (FTC) prohibits debt collectors from using unfair or deceptive practices when attempting to collect a debt. If you feel that a debt collector is violating these rules, you should report them to the FTC.

Related FAQs

Can a debt collector contact me about a debt that is not mine?
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