Are there any specific exemptions for businesses under the ADA?

Yes, businesses in Massachusetts are exempt from certain portions of the Americans with Disabilities Act (ADA). The ADA is a federal law that prohibits discrimination against individuals with disabilities in all areas of public life, including public accommodations and services. Businesses are exempt from certain requirements such as making “reasonable modifications” to their facilities, changing the way goods and services are provided, and providing “auxiliary aids and services” to patrons. Businesses are also exempt from having to alter their “essential functions,” or the core purpose of the business. Businesses are also exempt from some of the requirements surrounding accessible technology, such as website accessibility for people with disabilities. However, businesses must provide equal access to all services that are offered online, such as providing customers with the same tools for ordering and making payments if a website is used for such purposes. Businesses must also provide reasonable accommodations for employees with disabilities, including making changes to the job tasks, the work environment, and the hours of work. The ADA also requires employers to provide “auxiliary aids and services” if they are necessary for an employee with a disability to do their work. Overall, businesses in Massachusetts are exempt from certain portions of the ADA, but they must still provide equal access and reasonable accommodations for their customers and employees with disabilities.

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