What is the process for filing a disability discrimination complaint?

If you feel that you have been discriminated against due to a disability in Virginia, you have the right to file a disability discrimination complaint with the Civil Rights Division of the Virginia Department of Human Rights (VDHR). The process for filing a complaint with the VDHR begins by submitting a completed complaint form. The form can be found online or requested from their office. If you choose to file an online complaint, you will be required to upload a copy of your Virginia Driver’s License or other valid photo ID, as well as a copy of any Supporting Documentation you may have. Supporting Documentation can include a doctor’s note, police report, or other documentation that explains the discrimination you experienced. Once the form has been submitted, a VDHR investigator will review it and contact you with further instructions. The investigator will want to discuss the details of your incident, as well as the steps you’ve taken thus far to resolve the issue. You may be asked to provide additional information or documents to support your complaint. If the investigation finds that disability discrimination has occurred, the investigator may give the person or business responsible for the discrimination a chance to resolve the complaint by agreeing to take specific corrective action. If the person or business refuses to take corrective action, the VDHR may take legal action on your behalf. Regardless of the outcome, you will be notified of your rights and the action taken by the VDHR. It is in your best interest to follow all instructions of the VDHR and to respond to any inquiries promptly.

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