What is a Lemon Law in defective products law?
A Lemon Law is a type of defective products law in Washington that provides consumers with protection from products that are not of merchantable quality, do not meet the manufacturer’s warranty, or are unsafe. Under Washington’s Lemon Law, consumers have the right to seek a refund, replacement, or repair for a defective product. In order to qualify for protection under the Lemon Law, the product must be a motor vehicle, motorcycle, or other similar product; the consumer must have bought, leased, or received the product within the last two years and must have used it less than 24,000 miles; and the consumer must have complained about the product’s performance to the manufacturer at least three times within the first 36 months. If the consumer is eligible, the manufacturer must repair or replace the product or provide a refund within a reasonable amount of time, reasonable number of attempts, or up to the full amount of the purchase, depending on the situation. The consumer may also be entitled to a refund for any related expenses such as towing, rental car fees, or diagnostic fees. If the manufacturer fails to provide a remedy within a reasonable time, the consumer may file a Lemon Law claim in order to resolve the dispute.
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