What is the “consumer’s expectations test” in defective products law?

The “consumer’s expectations test” is a legal concept used in defective products law in Indiana. This test states that when a good or service fails to come up to the consumer’s reasonable expectations, the company or manufacturer is liable for damages. This expectation is based on what the consumer would expect from a product based on market conditions and the product’s potential for use. The consumer’s expectations test is used to determine whether the product or service was defective. In most states, the test requires proof that the product or service was not only defective, but that it was so defective that it did not come up to the consumer’s reasonable expectations. Under this test, the focus is on the product and what the product should have been. It looks at the product’s design, the manufacturing, and the sale in order to determine if the product or service was defective. If the manufacturer did not provide the product or service that the consumer expected, then the consumer may be able to recover damages. The consumer’s expectations test is used to determine whether a product or service is defective in Indiana. This test requires proof that the product or service did not meet the reasonable expectations of the consumer in order to be able to recover damages. If the manufacturer’s product or service does not meet these expectations, then the consumer may recover damages.

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What is the “consumer’s expectations test” in defective products law?

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