How do I stop debt collection calls during the settlement process?
One way to stop debt collection calls during the settlement process is to send a Cease and Desist letter to the collection agency. This letter must be sent via certified mail so that you are able to document and prove that the agency received it. In the letter, you should state that you are aware of your rights under the Fair Debt Collection Practices Act and that all communication must be done in writing. You should also advise the agency that it is in violation of the law for them to contact you at any time or location for any reason other than to confirm that the debt has been satisfied. After the cease and desist letter has been sent, you will need to work with your debt settlement lawyer to negotiate a settlement agreement. Your lawyer can set up a payment plan that you are able to afford that will satisfy the debt in full. Once the settlement agreement is finalized, you will have to make sure it is officially documented by both parties in order to ensure it is legally binding. When the debt has been settled, make sure you have received written proof of the agreement from the debt collector, such as a letter or a receipt. If the debt collector continues to call after the debt has been settled, contact your settlement lawyer immediately to file a complaint with the North Carolina Attorney General’s office.
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