What is the process for appealing a denied debt settlement?
If you have had a debt settlement offer or agreement denied in the state of Pennsylvania, you have the right to appeal the decision. You can begin by filing a formal complaint with the Pennsylvania Department of Banking and Securities. The Department will review your complaint and has the power to order a debt relief company to modify, rescind, or cease prohibited activities, among other orders. To appeal the denial, you must include the name of the company responsible, the original debt, a description of the offer made, the reason for the denial, and any other relevant information. The Department will then contact the company and review the complaint and evidence. If the Department determines that the company acted improperly, it will issue an order to the company to modify, rescind, or cease prohibited activities. The company will then have up to ten days to comply with the order or explain why the order does not apply. If you are unsatisfied with the resolution provided by the Department, you can appeal the decision to the Commonwealth Court. This court reviews all appeals from agency matters, and you must submit all relevant documents and evidence for the Court to consider. If the Court finds that the company acted improperly, the decision may be reversed.
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