What are the legal rights of online customers?

Online customers in Texas have several legal rights when purchasing products or services from an e-commerce business. These rights are in place to ensure customer safety and to protect consumers from fraudulent activity. The first legal right of an online customer is the right to be informed. This means that business owners must clearly communicate all terms and conditions of sales, including pricing, taxes, delivery times, and any extra fees prior to the purchase. This information should also be easily accessible to customers both before and after making a purchase. Another legal right of online customers is the right to a refund or return policy. Businesses must clearly state their return policy prior to the customer making a purchase. This policy should include any conditions to obtaining a refund and the timeline for returning items. Finally, online customers in Texas have the legal right to have their personal information protected. Businesses must have measures in place to protect the personal information of their customers, such as encryption and secure storage systems. Businesses must also explain how and why personal information is used and get customer consent when necessary. Overall, online customers in Texas have the legal right to be informed, to receive a refund or return policy, and to have their personal information protected. These rights are in place to ensure customer safety and prevent fraudulent activity.

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