Are there any laws that govern customer reviews and feedback?

Yes, there are laws in Maine that govern customer reviews and feedback. Maine’s Unfair Trade Practices Act, Chapter 5, Title 5-A, governs the use of false or misleading statements in advertising or promotion, which includes online reviews and customer feedback. This act states that businesses cannot post false or deceptive statements about their goods or services or about a competitor’s goods or services. In addition, the Maine Privacy Protection Act of 2005 makes it illegal to post false or misleading information about a person online without their permission. This includes reviews or feedback posted about individuals or businesses. Companies must get prior written consent before they post customer reviews or feedback online. The Maine Online Customer Information Protection Act also protects consumers from companies that post their personal information online without their knowledge. Companies must be transparent about how they are using a customer’s data, and they must also notify the customer if their personal data is ever sold or shared with a third party. Finally, the Maine Unfair Customer Pricing Act prohibits sellers from pricing products differently for different consumers. If a seller charges different prices to different customers for the same product, they could be in violation of this act. Overall, there are several laws in Maine to protect customers who provide reviews and feedback. Companies must be transparent and honest in their advertising and must get prior permission before posting customer information online. They must also make sure that they are not pricing products differently for different customers.

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Are there any laws that govern customer reviews and feedback?

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