How does energy law protect against energy fraud?

Energy law is designed to protect both energy providers and consumers from fraud. In Texas, state laws make it illegal to commit fraud with electricity, natural gas, or any other energy services. This includes setting up a false business in order to get energy services, using a stolen identity to gain access to energy services, or tampering with energy meters to get services without paying for them. Energy law also makes it illegal to falsely advertise or promote energy, energy services, or energy efficiency products. This includes making false or misleading claims about the quality, performance, or cost of these products or services. Additionally, energy law requires energy providers to give consumers accurate information about energy services and rates. This helps protect consumers from misinformed decisions that could lead to higher bills. All energy providers are also required to have an established code of conduct to make sure energy services are provided in an ethical manner. This includes things like providing accurate billing information, responding to customer inquiries in a timely manner, and following all local, state, and federal laws. Finally, energy law requires energy providers to have established customer service procedures in place. This helps to ensure that customer inquiries are responded to quickly and accurately so that any potential fraud or abuse can be stopped before it becomes a larger problem.

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