What are my rights if my insurance company asks for additional documentation?

If your insurance company in California requests additional documents related to a fire insurance claim, you have the right to know what documents are being requested and why. Your company should provide you with a written explanation of the additional documents they are asking for and the reasons why they are being requested. You also have the right to have an attorney review the documents prior to submitting them to your insurance company. Furthermore, you are allowed to have an attorney accompany you in any communications with your insurance company. If your insurance company is still not satisfied with the documents you provided, they may ask you to appear at an examination under oath. If this is the case, your insurance company is required to send you a notice of the examination at least 10 days before the examination is scheduled to occur. You also have the right to obtain a copy of the transcript or recording of the examination, along with any documents that were presented and submitted at the examination. When submitting additional documents to your insurance company, be sure to read the fine print of your insurance policy so you will have a better understanding of what documents may be requested. Additionally, be sure to contact your insurance company regarding any questions you may have regarding the documents you are providing.

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What are my rights if my insurance company asks for additional documentation?

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