What are the restrictions on sales or marketing activities for a franchise?

In Washington, franchisors are subject to a variety of restrictions concerning sales and marketing activities. Franchisors must ensure that their sales and marketing materials are accurate and do not contain any false or deceptive statements. Washington law also requires that all franchise contracts and any related documents be in writing and disclose all relevant information about the franchise system. Furthermore, all sales of a franchise must take place after a 14-day waiting period, during which a potential franchisee has the opportunity to review all documents and verify the financial information provided by the franchisor. Additionally, Washington law prohibits franchisors from making sales or marketing calls to prospective franchisees at unreasonable times of day, such as before 8 a.m. or after 9 p.m. Franchisors are also prohibited from making false representations about their products and services, or about other franchisees. Lastly, franchisors must ensure that prospective franchisees are provided with a full disclosure document that contains all relevant information about the franchise, including the cost of the franchise, the initial investments required and any royalty or other fees that must be paid.

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