What is the procedure for monitoring the performance of franchisees?

In Washington, there are certain procedures that must be followed when monitoring the performance of franchisees. First, the franchisor must inform the franchisee of their expectations of them in terms of their performance. This includes setting goals and standards that the franchisee must adhere to. Second, the franchisor must periodically evaluate the performance of the franchisee. This can include conducting surveys or interviews with customers, analyzing books and records, and inspecting the premises on which the franchise operates. The franchisor may also rely on the independent auditor to provide reports on the franchise’s performance. Third, the franchisor should provide the franchisee with feedback on their performance. This can include providing them with written reports on their performance and explanations on how to improve their performance. Fourth, the franchisor must also regularly review and update the agreement between them and the franchisee. This is important to ensure that the franchisee is meeting their obligations as laid out in the agreement. Finally, the franchisor is responsible for enforcing the performance standards. This can include fines or other sanctions for non-compliance. These are some of the procedures that franchisors must follow when monitoring the performance of their franchisees in Washington. Through following these procedures and maintaining communication with franchisees, franchisors can ensure that their franchisees are achieving the desired levels of performance.

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What is the procedure for monitoring the performance of franchisees?

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