How do I dispute an insurance claim decision?

If you live in Arizona and you are unhappy with a decision made by your insurance company concerning a claim you have filed, you can dispute the decision. To file an appeal or dispute an insurance claim decision, you must first contact your insurance company and explain why you feel the decision is incorrect. You should provide evidence, documents, and information that supports your position. If the insurance company does not reverse its decision after hearing your dispute, you have the right to file a complaint against the insurance company with the Arizona Department of Insurance. To do this, you must complete a Complaint Form, provide documents that support your claim, and mail the form and supporting documents to the Arizona Department of Insurance. The Arizona Department of Insurance will then investigate the complaint. If the Department finds the insurance company has not properly handled the claim, it will require the insurance company to take corrective action. The Department may also order the insurance company to provide restitution to you for any financial losses you have incurred or reimburse you for any premiums that you have paid. If the Arizona Department of Insurance does not resolve your dispute, you may be able to sue the insurance company in court. Before taking legal action, you should speak with an experienced attorney to discuss your options and determine the best course of action for your particular situation.

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How do I dispute an insurance claim decision?

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