What should I do if I don’t agree with an insurance adjuster’s decision?

If you are unhappy with the decision reached by an insurance adjuster in Tennessee, you should speak with a supervisor. It is important to have evidence and documentation that shows why you disagree with the decision, including bills, repair invoices, and any other documents that can support your claim. If the supervisor refuses to change the decision and you still do not agree, you may be able to file an appeal. This is done through the Tennessee Department of Commerce and Insurance (TDCI). You will need to include evidence that supports your appeal, such as photos, repair estimates, and other supporting documentation. In addition, you can reach out to a lawyer, or a consumer protection agency, for assistance. The Tennessee Department of Commerce and Insurance has an Insurance Consumer Assistance Program to help individuals with filing an appeal or resolve an issue with an insurance company. Finally, it is important to know that insurance adjusters are legally required to treat you fairly and will be held accountable if they do not. If you think you have been unfairly treated, you can report this to the TDCI regulatory unit.

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What should I do if I don’t agree with an insurance adjuster’s decision?

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