What is an insurance adjuster’s duty?

An insurance adjuster’s duty is to examine an insurance claim. They are responsible for investigating and evaluating the circumstances of the claim made by an individual or business. Adjusters respond to claims by communicating with the insured to collect information about the claim. They may then interview witnesses and view relevant documents and records. The adjuster will also conduct research and inspect any property damage or personal injury that occurred. The adjuster will analyze the claim to determine if it is covered by the policy and calculate the lost or damaged value. Finally, they will negotiate a settlement with the insured, or if appropriate, refer the claim to a lawyer within the company for further legal action. Adjusters must follow the laws and regulations set forth by the state of Arkansas and insurance companies. Adjusters must also obtain the necessary licenses and credentials to ensure that all claim investigation is conducted properly. Adjusters must also be honest and impartial when evaluating claims. They must provide accurate information to customers and respect their rights to privacy and confidentiality.

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