What is an insurance adjuster’s duty?
An insurance adjuster’s duty is to evaluate insurance claims and determine the amount of loss to be compensated to the claimant. They assess the claimant’s policy to determine the extent of coverage and the legality of the claim. Adjusters review the insurance claim documents, investigate the case, calculate the value of the damage or loss, and recommend whether the insurance company should accept the claim. In California, an adjuster must be licensed through the California Department of Insurance. An adjuster is responsible for collecting data and evidence to determine the validity of the claim. They will contact witnesses, investigate the scene, review police reports, and assess the insurance policy to determine coverage and liability. Adjusters also examine the financial documents submitted with the insurance claim to determine the extent of the loss. Adjusters also act as negotiators between claimants and insurance companies. In California, an adjuster must act in good faith and must make sure that the settlement is fair to both sides. This means that an adjuster must provide valid reasons for any decision that affects the amount of the settlement. Overall, adjusters are responsible for evaluating and settling insurance claims. They must be knowledgeable and objective, and act in good faith to ensure the integrity of the claims process in California.
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