What are the duties of an insurance company to its insured in an insurance litigation case?

In New Hampshire, when an insurance company is involved in an insurance litigation case, it has certain duties it must carry out to provide its insured with the best possible outcome. First, the insurance company must investigate the claim promptly and accurately. This includes gathering information and documents from all parties involved, such as the insured, witnesses, and experts. Next, the insurance company must evaluate the claim, determine its validity, and decide how much coverage it should provide. The insurance company also has a duty to communicate its decisions to the insured in a timely fashion. This includes informing them of the amount of coverage they can expect to receive, as well as any steps they must take in order to receive it. Additionally, the insurance company must negotiate and settle the claim, according to the terms of the insurance contract and prevailing laws. Finally, if the misunderstanding cannot be resolved between the parties, the insurance company has the duty to pursue litigation and defend the insured in court. This involves gathering evidence, preparing legal documents, and appearing in court. The insurer must also bear all related legal costs, such as court and attorney fees. Overall, the insurance company’s duties when it is involved in an insurance litigation case in New Hampshire are to investigate, evaluate, communicate, negotiate and settle, and pursue litigation in order to provide its insured with the best outcome.

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What are the duties of an insurance company to its insured in an insurance litigation case?

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