What is the difference between an insurance adjuster and an insurance investigator?
In Indiana, there are two key roles within the insurance industry that work together to ensure that claims are handled in a timely and correct fashion--insurance adjusters and insurance investigators. An insurance adjuster is a professional who works with an insurance company to evaluate claims and determine how much money should be paid out. They work with the claimant to gather facts, review documents, and negotiate settlements. An insurance investigator, on the other hand, is an independent individual who is hired by an insurance company to investigate potentially fraudulent claims. They interview witnesses, collect evidence, review reports, and gather other facts to determine the legitimacy of a claim. The primary difference between an insurance adjuster and an insurance investigator is the type of work they do. An adjuster works directly with the claimant to determine the amount of money to be paid out. An investigator works mainly behind the scenes to uncover any potential fraud or other circumstances that might be related to the claim. Both professionals are important in the insurance industry and work together to ensure that insurance companies are paying out the correct amount of money for claims.
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