What are the responsibilities of an insurance adjuster?
In Minnesota, an insurance adjuster is responsible for investigating and evaluating insurance claims and determining their validity. They must ensure that the policyholder is following the proper procedures and reporting the correct information. They must also investigate the claim, contact the policyholder, and determine whether the claim is covered under the insurance policy. They then must negotiate a settlement with the policyholder, and if necessary, resolve any disputes. An insurance adjuster must also handle customer inquiries and complaints, recommend any changes to the policy, and provide information and advice to the policyholder. They must also be able to work collaboratively with other departments such as underwriting and risk management. Finally, an insurance adjuster must be able to keep detailed records of the claims they have handled and document all interactions with the policyholder. In order to be an insurance adjuster in Minnesota, one must pass the Minnesota Department of Insurance’s licensing exam. The exam covers topics such as insurance principles, insurance contracts, and Minnesota state law. It is important to note that insurance adjusters must adhere to ethical standards when handling claims and interacting with the policyholders.
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