What rights do insurance policyholders have?

In North Carolina, insurance policyholders have certain rights that are protected by law. All insurance policies must be in writing and must be in accordance with the laws of North Carolina. The policyholder has a right to receive full explanation of their policy and to ask questions for clarification. Insurance companies must also provide policyholders with a copy of their policy and any changes made to it in writing. Policyholders in North Carolina also have the right to expect timely payment of claims from their insurance company. Insurance companies must respond to claims within a reasonable time period and must keep a record of all communications with the policyholder regarding the claim. Finally, policyholders in North Carolina also have the right to cancel their policy at any time. The policyholder must give written notice to the insurance company of their intent to cancel the policy. The insurance company must then return all premiums paid for the policy and must provide the policyholder with a cancellation form. Overall, insurance policyholders in North Carolina have a number of rights and protections that are in place to protect them and ensure that they receive fair treatment and payment from their insurance company.

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What rights do insurance policyholders have?

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