What is the role of an insurance adjuster?

An insurance adjuster in North Carolina plays a vital role in the insurance process. They are responsible for investigating and evaluating claims for insurance policies. They are the first point of contact for insurance claimants. During their investigation, they review the policy, interview claimants and witnesses, review police reports, and test evidence. They must then decide if a claim is covered under the policy. Adjusters may also negotiate settlements with claimants and take part in arbitration or mediation. They are the main point of contact throughout the claims process. They represent the insurance company and must protect their interests. They must make sure that only valid claims are paid and that any fraudulent claims are denied. In addition to these duties, they determine the amount of coverage to be paid out to claimants, as well as the amount of any deductibles to the insured. They may also review medical bills and other expenses associated with a claim, and may contact doctors or specialists to get additional information. Overall, the main role of an insurance adjuster in North Carolina is to analyze and resolve claims fairly so that claimants are appropriately compensated and to ensure that insurance companies are not paying out on fraudulent claims.

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