What are the legal requirements for handling customer data in an insurance context?
In Maryland, the legal requirements for handling customer data in an insurance context can be found in the Maryland Insurance Regulation Law. The law states that insurers must keep all customer records confidential and secure from unauthorized access. The law further states that insurers must ensure that customer data is securely stored, and any information that is shared with third parties must be done in a way that maintains the customer’s confidentiality. The law also outlines requirements for the disposal of customer data. Insurers must dispose of customer data in a secure manner in order to ensure that it cannot be accessed by unauthorized individuals. This can include shredding documents containing personal information, encrypting digital records, or using other methods of secure disposal. The law requires that insurers provide customers with notice if a data breach occurs. The notice must include information about the breach, the measures being taken to safeguard customer data, and what steps customers can take to protect themselves. It must also include contact information for the insurer in case customers have any further questions or concerns. Finally, the law sets forth requirements for the use of customer data in marketing and advertising. Insurers must obtain consent from the customer before using their data for any marketing or advertising purposes. In addition, the law requires insurers to provide customers with the opportunity to opt-out of any marketing or advertising activity.
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