What is the responsibility of an insurance agent?

In Illinois, the primary responsibility of an insurance agent is to act as a liaison between the insurance company and the consumer. An agent is responsible for providing consumers with information about the insurance policies offered by the company, advising them on the types of policies which best meet their particular needs, and assisting them in filing and settling claims. The agent must be licensed by the Illinois Department of Insurance, which requires them to pass an examination and adhere to high ethical standards in the practice of their profession. Agents must provide accurate information about the insurance products they are offering, and must not exert any undue influence when making a recommendation to a consumer. Agents are also responsible for keeping records and other necessary documents related to each contract they facilitate, and must file periodic reports with the department. In addition, agents should be knowledgeable about the legal aspects of the insurance industry, and must comply with applicable state regulations and laws. The agent should also be familiar with the companies they represent, and understand how they differentiate their products from that of their competitors. Finally, the agent is responsible for maintaining professional relationships with their clients, making sure that their customers are satisfied and their needs are met.

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What is the responsibility of an insurance agent?

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