What is the responsibility of an insurance agent?

In Ohio, the responsibility of an insurance agent is to provide advice and guidance to their clients in choosing insurance policies that meet their needs. They must also ensure that the insurance policy meets the requirements of the Ohio Insurance Regulation Law. The insurance agent must explain the terms, conditions, and limitations of the insurance policy. They must also clarify any questions about the policy that the insured might have. The agent is responsible for providing accurate information, understanding the insurance company’s policies, and properly explaining the coverage options to the insured. The insurance agent is also responsible for ensuring that the insured is paying the appropriate amount of premium for the insurance policy. They must also make sure that the applicable premiums, deductibles, and copayment amounts are correctly calculated. The agent is also responsible for any extra fees, such as any applicable taxes, that may need to be paid. The agent may also be responsible for submitting applications and other requests to the insurance company. They must also process changes to the insurance policy, such as changes to coverage, or canceling the policy altogether. Finally, the insurance agent must keep records of their activity and must be willing to provide assistance to their clients should the need arise.

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