What should I do if I think someone is too intoxicated to be served?
If you think someone is too intoxicated to be served alcohol in Florida, you should follow the Liquor Liability Law. This law states that it is illegal to serve alcohol to someone who is visibly intoxicated, or someone who appears to be under 21 years of age. The best course of action is to politely refuse to serve the person and explain why. You can explain that you have a legal and ethical responsibility to serve alcohol responsibly, and that you cannot serve someone who is too intoxicated. If the person is still not convinced, you can call a supervisor or manager to handle the situation. It’s important to remain calm and to make a record of the incident. The supervisor may offer an alternative form of ID or decide to call the police. If you suspect that the person is underage, you should not serve them at all. Ask for proof of age, and if they cannot provide it, the staff should refuse any further service. Overall, follow the Liquor Liability Law. Always be aware of your surroundings and pay attention to how people are behaving when they enter the premises. Refusing to serve intoxicated persons is not only good practice, it is the law.
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