What are the legal obligations of a landlord when dealing with a tenant’s complaint?

In Michigan, landlords have a legal obligation to handle tenant complaints in an appropriate and timely manner. Landlords must make sure that all tenant complaints are addressed with courtesy and fairness, in accordance with any applicable laws or regulations. At the very least, a landlord must ensure that their tenant is not subject to any health and safety hazards, and that the common areas of their rental property are kept clean and safe. In addition, if tenants report any damage or pest infestations, the landlord must take reasonable steps to address the issue as quickly as possible. Landlords are responsible for making any necessary repairs to the property, and must also ensure that all tenants are treated equally and without discrimination. They should provide tenants with written notices of any repairs or maintenance work required, and if a tenant’s complaint is not addressed to their satisfaction, they can contact their local housing authorities or file a complaint with the Michigan Tenant-Landlord Act. Ultimately, the landlord must ensure that the tenant is treated fairly and that the rights of both parties are upheld. By adhering to Michigan landlord-tenant law, landlords can help build positive relationships with their tenants and keep their rental properties safe and comfortable.

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