What are the legal obligations of a landlord when dealing with a tenant’s complaint?

In Wisconsin, landlords have several legal obligations when it comes to tenant complaints. The primary obligation is to act in good faith and to be honest and reasonable when dealing with the tenant’s complaint. Landlords must also address any complaints promptly and thoroughly, in accordance with the Wisconsin Statutes and other applicable laws. If the tenant has a complaint about the condition of the rental unit, the landlord must attempt to repair or remedy the situation. The landlord must also provide the tenant with written notice of the complaint and any proposed repairs or remedies. If the tenant has a complaint about the tenant’s rights or responsibilities under the rental agreement, the landlord must provide the tenant with written notice of the complaint, as well as a written explanation of the tenant’s rights and responsibilities under the rental agreement. Finally, the landlord must comply with all applicable laws, including the Landlord-Tenant Act. This includes ensuring that tenants receive notice of any changes to the rental agreement, and providing the tenant with written notice of any legal action taken against them. In summary, a landlord in Wisconsin has a legal obligation to act in good faith and to promptly and thoroughly address any tenant complaints. The landlord must also attempt to repair or remedy any issues with the rental unit, provide written notice of any complaints, and comply with all applicable laws.

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