What should I do if I find out that a nursing home has violated the law?

If you become aware of nursing home abuse laws being violated in South Carolina, it is important to take the proper steps to ensure the safety of the residents. Depending on the specifics of the situation, you may need to contact either the South Carolina Department of Health and Environmental Control (DHEC) or the South Carolina Department of Social Services (DSS). First, document the violations and provide detailed information such as dates, times, and people involved. If the violation is a medical or health-related issue, contact DHEC at the Long Term Care hotline at (888) 549-0820. They will investigate and take appropriate action, which may include fines and even revoking a nursing home’s license. If the violation is related to safety, rights or other related issues, contact DSS’s Adult Protective Services hotline at (888) 822-3465. They will also investigate and take the necessary steps to protect the residents. By taking actions to report violations, you will be helping to ensure the safety of those living in nursing homes in South Carolina. Also, it is important that you follow-up with the agencies to make sure that they are taking the proper steps.

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