How do I file a complaint with a nursing home ombudsman?

In the state of Washington, complaints regarding the abuse or neglect of nursing home residents can be filed with the Long-Term Care Ombudsman Program. The program helps ensure that residents of nursing homes and other long-term care facilities have their rights protected. There are several ways to file a complaint with the ombudsman. The first step is to make sure that the complaint is within the ombudsman program’s jurisdiction. If it is, you can fill out a complaint form that can be found online or requested from the ombudsman. The complaint form will ask you to provide details about the incident and any witnesses that were present. If you prefer, you can also file a complaint by phone. The Long-Term Care Ombudsman state hotline can be reached at 1-800-556-5678. The call center staff can assist you with filing a complaint and provide information about the complaint process. Finally, you can also file a complaint in person. The ombudsman has offices located in each of the state’s counties. You can contact your local office for more information about filing a complaint. No matter which method you use, your complaint will be handled quickly and confidentially. The ombudsman works closely with nursing homes and other long-term care facilities to ensure that they are following the rules and helping residents get the care they need.

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How do I file a complaint with a nursing home ombudsman?

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