Who do I contact to report nursing home abuse or neglect?

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What is the difference between intentional and unintentional abuse in a nursing home?
Are there any laws that prohibit nursing homes from discriminating against residents?
Is there an appeals process for nursing home abuse cases?
What type of medical records should I request from a nursing home?
What are the federal and state laws governing nursing homes?
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Does reporting nursing home abuse remain confidential?
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