Who do I contact to report nursing home abuse or neglect?

If you suspect that a loved one is being abused or neglected in a nursing home in Florida, it is important to contact the proper authorities and report your concerns. The first step is to contact the nursing home staff and inform them of your concerns. If they are not helpful or the situation does not improve, you should contact Adult Protective Services in your county. You can find contact information for your county adult protective services on the Florida Department of Health website. Additionally, if the nursing home is not taking appropriate steps to protect your loved one, you can contact the Florida Agency for Health Care Administration (AHCA). The AHCA is the agency responsible for licensing and regulating nursing homes in the state of Florida. You can file a complaint with the AHCA online, or call their complaint hotline at 888-419-3456. Finally, if you believe that criminal activity occurred, contact your local law enforcement office or the state attorney’s office. You can also contact the Long-Term Care Ombudsman Program through the Florida Department of Elder Affairs to find resources related to nursing home abuse. It is important to know your rights and to take action to ensure the safety and well-being of your loved one. If you have concerns about nursing home abuse or neglect in the state of Florida, contact the appropriate authorities to ensure that the situation is addressed.

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