Who do I contact to report nursing home abuse or neglect?

If you suspect that a nursing home patient is being subjected to abuse or neglect, you should immediately contact Adult Protective Services (APS) in Texas. APS is a state-run agency that provides protective services to vulnerable adults and investigates cases of abuse and neglect in nursing homes. You can contact APS via telephone, in-person, or online. The telephone number for the APS in Texas is 1-800-252-5400. In-person reports can be filed at any local APS office in Texas. Additionally, APS offers an online abuse report form which can be filled out and submitted online at https://www.dfps.state.tx.us/Contact_Us/report_abuse.asp. In addition to filing a report with APS, you should also contact the police if you suspect that criminal activity has occurred. The police will be able to investigate the matter further and take necessary action. If the situation is an emergency, you should call 911. It is important to note that filing a report of abuse or neglect does not guarantee that the person will be removed from the nursing home or that any legal action will be taken. However, it is important to report any suspected abuse or neglect because it is the first step in getting help for the person in need.

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