How can businesses handle customer requests for data access and rectification?

In Delaware, businesses must comply with the state’s privacy law when handling customer requests for data access and rectification. The Delaware Online Privacy and Protection Act (DOPPA) requires businesses to provide customers with various rights related to their personal data. First, businesses must provide customers with access to their personal data and the right to view, copy, or request a printout of the data. Customers must also be given the ability to change and correct any personal data that the business holds about them. Second, businesses must provide customers with the right to delete or delete parts of their personal data. This means that if a customer requests it, the business must delete all the personal data it holds about that customer, or delete select parts or elements of the data. Finally, businesses must also provide customers with the right to opt out of certain data processing activities. If a customer requests it, the business must stop using their personal data for any activities that involve selling it to third-party individuals or organizations, or using it to create targeted advertisements. In short, Delaware businesses must provide customers with various rights related to their personal data, such as the right to access, change, and delete it, as well as the right to opt out of certain data processing activities. Compliance with this law helps to ensure customers’ rights to privacy are respected.

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