How can companies handle subject access requests under the GDPR?

Under the General Data Protection Regulation (GDPR), companies in California must respond to subject access requests (SARs) in a timely manner. SARs allow individuals to request access to the personal data the company holds about them. Companies must process these requests without charge, and within one month of receiving the SAR. When a SAR is received, the company should first verify the identity of the individual making the request. This is important for security and to ensure the company only provides data to the person it is intended for. The company must then provide a copy of the data it holds on the individual, such as name, address, contact details or banking details. This should be provided in a clear and easily accessible format, such as a PDF file. Companies may also be required to provide additional information, such as the categories of data the company processes, how the data is used and who the data is shared with. Once the SAR has been processed, the individual making the request should be informed of the action taken. Companies should also make sure any data provided is kept up-to-date and accurate, and that any invalid or out-of-date information is removed from the records. Finally, companies should keep records of all SARs and the outcomes, in order to demonstrate GDPR compliance. This information should be stored securely, and for the time period requested in the SAR. This will help companies to manage their GDPR obligations and ensure that they are able to respond to future requests.

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