How can companies handle subject access requests under the GDPR?
Under the General Data Protection Regulation (GDPR), companies in South Carolina must handle subject access requests in accordance with the law. A subject access request is when an individual asks to view the personal data that a company holds about them, or to receive a copy of the data. Companies must comply with these requests in a timely fashion, often within one month, and without charging a fee. When a company receives a subject access request, it should first verify the identity of the individual making the request. Once the individual is confirmed, the company then has to locate and provide any personal data that it holds about them. The company must provide the individual with a copy of the information in an understandable format. Companies must also inform the individual if any of their personal data is being used for automated decision-making or profiling. If a company refuses to provide someone with their personal data, it must explain the reasons why in writing. To make it easier to comply with subject access requests, companies should keep accurate, up-to-date records of their customers and their personal data. Companies should also have a plan in place for dealing with subject access requests, such as a designated person or team that can quickly access the information. It is also important for companies to make sure their staff is aware of the GDPR and how to handle requests.
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